Policy for Sales Order Submissions

All orders to Seawin Hospitality must be submitted with a purchase order.

Seawin Hospitality quotes might include shipping cost. The shipping cost is estimated for reference only. Prior the shipment once the order is ready for shipping this purchase order will be updated with current shipping cost. Clients are free to utilize their own preferred carrier, this must be noted on this purchase order.

Quote Expiration

Quotes are valid for 90 days from quote date. Quote prices might be changed without notice.

Order Confirmation

To confirm orders, it must be signed and returned in timely matter. If order is not signed it is not considered to be confirmed. In addition to order signature Seawin Hospitality might request customers to confirm and sign purchase order drawings. Order is not considered confirmed if signature for order drawings was requested.

Deposit and Payments

Orders are subject to the following payment schedule: 30% advance deposit upon order confirmation. This deposit will remain as a credit on the account until the final payment for the order is complete. 70% balance payment before shipment.

Production and Shipping

Orders are shipped directly from our factories or warehouse. Customers will be notified if orders are not in stock in our warehouse. If orders are shipped from our factory, please allow up to 5 weeks for production. For delivery please allow up to 2 weeks for orders shipped from our warehouse. Depending on the delivery to locations orders shipped from our factory might require up to 8 weeks for delivery.


All Seawin Hospitality shipments are large truck shipments delivered via Truckload, LTL or Containers. All deliveries must be made to a loading dock or client must have appropriate machinery needed to unload materials. For locations without a loading dock, a pallet jack and a forklift might be necessary to unload the pallets. If proper unloading facility is not available client will be responsible for all charges incurred due to but, not limited to, additional freight handling, re-delivery, and storage fees. In addition client will be responsible for any additional charges incurred during delivery but, not limited to, demurrage, detention, storage fees, and detention.

The National Claims Counsel Regulations specify that consignee must inspect, examine and inventory shipment as it is unloaded. Shipment must be inspected at arrival immediately for obvious signs of damage. Any and all shortages and damages must be written in Bill of Lading (BOL). If any items determined to be damaged or missing, consignee must note the item, the discrepancy and the condition before signing, and then call Seawin Hospitality to report any problems. All cartons should be open for inspection. If there is a slight doubt that the merchandise is damaged (concealed or not) it must be loaded on the BOL. If a notation is not made, the liability to prove that the carrier made damage becomes consignee's responsibility.